Privacy Policy – Zasway Driver App

Last Updated: 23rd Nov, 2024

Introduction
Zasway Technologies is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our IT services.

1. Information We Collect
We may collect the following types of information:

• Personal Information: Includes your name, email address, phone number, and any other details you provide when filling out contact forms, subscribing to newsletters, or registering for our services.
• Technical Information: Includes your IP address, browser type, operating system, and usage data gathered through cookies and similar technologies.
• Location Data: Once the Driver has marked himself as Online, we regularly send his current location to the server for Live Tracking of rides and driver locations. This information is only used for providing Live Tracking of vehicle to the passengers and the car booking company.

2. How We Use Your Information
We use the information we collect to:

• Provide, maintain, and improve our services.
• Respond to your inquiries and offer customer support.
• Send you updates, newsletters, and marketing communications (you can opt out anytime).
• Analyze website performance and user behavior to improve user experience.
• The credentials provided by you to link your social media accounts with our application are never stored by us and thus are never used anywhere.

3. Sharing Your Information
We do not share, sell, trade, or rent your personal information to others. We may share your information in the following circumstances:

• With third-party service providers who assist us in operating our website or conducting our business.
• When required by law or to protect our legal rights.

4. Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it. The credentials provided by you to link your social media accounts (like LinkedIn, Facebook, Instagram) with our application are never stored by us. However, please note that no method of data transmission or storage is 100% secure.

5. Your Rights
You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Request deletion of your personal data where applicable.
• Opt out of receiving marketing communications from us.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze traffic. You can manage your cookie preferences in your browser settings.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be updated.

9. Data Retention and Deletion
Zasway Technologies retains personal information, booking records, and location data only for as long as reasonably necessary to provide its services, manage driver and booking operations, resolve disputes, maintain security, and satisfy applicable legal, regulatory, accounting, and contractual obligations.

When information is no longer required for these purposes, it is securely deleted or anonymized. Some information may remain temporarily in encrypted backups until those backups are overwritten through the normal backup cycle.

Users may request access to, correction of, or deletion of their personal information by contacting info@zasway.com After verifying the request, Zasway Technologies will delete or anonymize the applicable data unless retention is required for legal, regulatory, security, fraud-prevention, dispute-resolution, or legitimate business-record purposes.

Uninstalling or deactivating an app does not automatically delete information already stored on our servers. A deletion request must be submitted using the contact details above

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Phone: +44 2081 268111
Email: info@zasway.com